After sales service
1.The supplier will train two engineers for free, the buyer will take care of their hotel stay, food and transport.
2.Spare parts in warranty for 1 year can be changed for free.
3.The company will provide after-sales service via picture, video, phone call etc. And can send engineer to customer’s place, but the customer need bear the round-trip cost, food and hotel.
4.The supplier will provide software update for free.
|Model||A3 UV Printer||Print height||0-50mm|
|Print size||300*400mm A3||Data interface||High speed USB2.0|
|Machine size||1100*950*430mm||Print software||Photoprint/RIPRINT|
|Net weight||100KG||Print head protect||Auto cleaning,blocking and moisturizing function|
|Printhead quantity||1-2pcs||Ink color||C/M/Y/K/W/V|
|operation system||Windows 7/10||resolution||720*1440|
|Image format||TIFF、BMP、EPS、JPEG etc||Way of print||6 color inkjet(Micro piezoelectric print technology,flexible drop technology|
|Print speed||A4 picture*111'||Temperature||20-30℃|
|Curing system||Water cooling LED UV lamp||Humidity||40%-60%|
|PowerVoltage||AC220 P400W||Dust||similar to office environment|
|Print head||EPSON XP600||Accessories||Add ink toy 1set、power line 1pcs、USB cable 1pcs、network disk 1pcs|
Shenzhen Dacen Digital Technology Co., Ltd. is located at Shenzhen with beautiful surroundings and expedient traffic, Covering an area of 7,000 square meters with over 10 years’ experience in UV digital printers, is a professional high-tech enterprise, putting R & D, production and sales U V digital printers into integrated. From personalized customization to industrial production, Dacen provides complete applications according to different needs of various industries. Besides, Dacen also offers customers such services as perfect investment plans, products programs, equipment maintenance, software upgrades and spares service, which will make your investment more beneficial and meaningful.
How to do when the status of the printhead is not good?
1. Turn off power, move the printhead to the initial position, check if the printhead and cap top is in the same line
2. Do one time cleaning action, and print the test status.
3. If above operation still can’t solve this problem, then disassembly the printhead, cleaning the printhead manually or use cleaning machine to clean the printhead.
4. If the status keep the same after above all operations, then check other parts or change a new printhead to test.